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App works on Android 9 tablet, but not on Android 9 smartphone
04-26-2020, 05:03 PM (This post was last modified: 04-26-2020 05:03 PM by David_J.)
Post: #1
App works on Android 9 tablet, but not on Android 9 smartphone
I can control the robot using my Samsung Galaxy Tab S5e tablet, but not with my Motorola G8 Plus smartphone. Both are on Android 9, and both can see and connect to the JJROBOT WiFi.

Any idea why this may happen?
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04-27-2020, 11:08 AM
Post: #2
RE: App works on Android 9 tablet, but not on Android 9 smartphone
It looks like the OS version of the Motorola is blocking the outcoming comms? Some brands do that for "security" reasons. But there should be an option somewhere in the configuration menu to open the ports
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05-21-2020, 04:11 AM (This post was last modified: 05-21-2020 04:17 AM by samuelddarden.)
Post: #3
RE: App works on Android 9 tablet, but not on Android 9 smartphone
Have a good day JJrobot. I have same problem... can you add some tutorial link or images so we can check it. I aldready explore the sertting of my phone but I didn't find it!
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05-21-2020, 07:28 AM
Post: #4
RE: App works on Android 9 tablet, but not on Android 9 smartphone
(05-21-2020 04:11 AM)samuelddarden Wrote:  Have a good day JJrobot. I have same problem... can you add some tutorial link or images so we can check it. I aldready explore the sertting of my phone but I didn't find it!

Which smartphone OS version do you have?
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06-05-2020, 08:06 AM
Post: #5
RE: App works on Android 9 tablet, but not on Android 9 smartphone
Late update: I have not found anything in the Motorola config relating to outgoing comms.
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